Healthcare focused Managed IT & Telecom

Puma is a privately owned group of talented healthcare & aerospace IT engineers from all areas of technology, with a mission to deliver superior tech and services to companies throughout the US. We think differently about the tech industry and challenge the status-quo to deliver outcomes clients thought were impossible.

What we do.

For over 25 years, Puma has been providing telecom & managed IT services to organizations across the nation with a hyper focus on healthcare. We look at the IT Services space differently, focusing on Engineering and Automation. Some customers call us their secret weapon in Information Technology!

  • Service Desk  – All-in, or co/managed – Offering Level I, II, and III support remotely, on-site or hybrid

  • Not a factory – Full team of engineers preventing “Ticket Shuffle” – You get the right person, right skills, all the time.

  • Security – Full suite of managed services like EDR\MDR\NOC\SOC

  • Automation – We use AI to accelerate key data to make decisions and automate as much as possible

  • Ready to scale – Our model scales from 10, to 100,000 endpoints and beyond

  • Data Protection – Our team helps clients protect data – Cloud, on premise, in 365, and beyond

  • Datacenter – Tier I facilities for cloud, self-hosting, or hybrid

  • Compliance – HIPAA\CMMC Risk Assessments, Penetration Testing and Reporting

COMPLETE INFRASTRUCTURE OWNERSHIP

We manage all assets and endpoints in your business – Whether in the cloud, on prem. or in space (yep, that’s a thing)

SAAS & VENDOR SUPPORT

Managing your Microsoft 365, Azure, Google environments as well as EMR, PM, and Pacs

CYBER SECURITY

Security and compliance for tomorrow’s threats, our services provide businesses risk advisement and HIPAA compliance

WE REDUCE YOUR NEED FOR IT SUPPORT

We’re stacked with a team of highly trained and experienced engineers that find ways to reduce your dependency on IT Support. We expose industry secrets where the typical MSP’s create “IT traps”  by reducing the overall support burden while you reduce your overall IT expense.

Focusing on security posture, maturity, and risk management.

Specializing in healthcare IT and cybersecurity, our services are designed to streamline clinical operations, enhance data protection, and ensure compliance with industry standards. By integrating AI and automation, we reduce IT costs and simplify processes for small to medium-sized practices, fostering a secure, efficient environment for patient care that meets your cyber insurance requirements.

ENDPOINT PROTECTION

Desktops & Laptops are the devices where users with access expose the network the most. Ensuring that these devices are protected and monitored is not only a compliance requirement, it’s actually your biggest exposure and a simple anti-virus solution is no longer enough. Our EDR & MDR solutions will make sure that these systems are protected and send their activities in real time to our Security Operations Center where we can monitor for any suspicious activity.

INFRASTRUCTURE

The network and server infrastructure present a different level of threat due to the quantity and sensitivity of the data they contain and direct. Having a good IT Security Policy and Procedures is where we can protect this gear. Our team builds processes for patching, segmentation, and monitoring, so we can ensure that your business stays protected.

SECURITY OPERATIONS 24/7/365

Our SOC services provide around the clock eyes on glass monitoring to all network and user activity. Using this strict control method of analysis, we can see threats before they become an even bigger issue.

PEN & VULNERABILITY TESTING

Find out what a hacker would get to when they break into your organization: Penetration testing performed using one of two attack vectors. These penetration tests analyze the cyber security response of both the tools and the security operations center professionals in the environment. We can audit HIPAA Compliance, and deep inspection of network and security stack.

HEALTHCARE IT

MORE THAN DEDICATED, IT’S IN OUR DNA