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Welcome to Puma Telecommunications

Changing the way leadership and information technology team members view managed services.

Puma Telecommunications provides Compliant Infrastructure Support to all sizes of businesses with a focus on healthcare. Whether your a small law firm or a large medical group, you have infrastructure and that infrastructure rarely changes. Most companies staff their IT departments with resources that are not necessary full time and often leave gaps in knowledge and understanding as technology advances. This can often lead to siloing of the infrastructure and leave leadership and ownership feeling like they are held hostage.

Puma Telecommunications can manage the infrastructure and compliance for your company leaving you the required resources on the ground to do the less complicated work. This often leads to a significant reduction in expenses and access to engineers and resources who are up-to-date on the latest technologies and techniques as well as compliance standards. We can also serve as a resource for your existing team! Being on call to answer or provide support to your team can help reduce costs and reinforce your existing technology team.

Call Puma Telecommunications today for a free evaluation and proposal.

Latest News

Puma Telecommunications Announces Security Operations Center-as-a-Service in Partnership with Arctic Wolf

AWN CyberSOC™ Service Gives Puma Customers Industry-Leading Managed Threat Detection and Response Services to Tackle the Increasing Dangers of Advanced Cyberattacks  South Florida  – June 2019 – Puma Telecommunications, Provider of Compliant Infrastructure Management, has teamed with Arctic Wolf, a leading security operations center (SOC)-as-a-service company, to provide threat detection and response capabilities to protect against today’s advanced cyberattacks. The Arctic Wolf SOC-as-a-service provides an enterprise-class security operations center, the most essential element of any modern cybersecurity strategy. The service includes the expertise of experienced security engineers who manage all security matters using the full spectrum of advanced defense mechanisms for prevention, detection and response. A majority [...]

By |July 8th, 2019|Categories: Uncategorized|0 Comments

PARTNERSHIPS FIRST

Our engagements are based on synergies with minimal disruption. We understand the complexities of bringing in outside resources to manage infrastructure. Existing IT staff and other friction points are to be expected with any engagement. Working with leadership and your existing IT staff, we can easily develop workflow and rapport which will smooth the transition and allow your staff to focus on the work of the business. We can become an extension of your existing team all the way to the top!

24 x 7 x 365 Call Center Support

Holidays and Weekend Coverage

No tickets needed prior to speaking with technician

All calls are answered by technicians first

Helpful documents on Infrastructure and how we can help!

Puma Introduction
Infrastructure Services Deck
Compliance, it’s everyone’s job!

PILLARS OF COMPLIANCE

Here at Puma we have developed the three pillars of compliance. These pillars make up the infrastructure side of the organization and are the most critical, this is our mission focus. While we have the expertise to support and manage a wide range of IT components with matching comprehensive service programs to meet your particular needs, we will always address the resolution with Compliance and Security FIRST. Puma Telecommunications can also provide embedded staff on premise to provide even more coverage and service.

Additional Services

INFRASTRUCTURE SERVICES

Let us house your mission critical services in our state of the art data center with unmatched security and impecible track record on security, compliance and performance

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VOICE & DATA SERVICES

We currently peer with most major voice and data networks and have access to over 170 carriers within our data center. We can provide network, internet and phone services anywhere in the country

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SOFTWARE DEVELOPMENT

With years of experience developing applications and integrations for desktop, web and mobile applications, and services, there are no software hurdles we cannot tackle

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MEET OUR TEAM

With years of experience in the Healthcare IT Support arena, we are able to offer a wide scope of services from software development to infrastructure build and management. Call us today for an evaluation and proposal.

EDWARD DIBELER
EDWARD DIBELERCIO\CTO
Chief Information and Technology Officer providing leadership and management over customer environments and projects.
RYAN KESSLER
RYAN KESSLERSystems Administrator
Helpdesk Manager who specializes in project planning and customer support.
SHELBIE STRICKLAND
SHELBIE STRICKLANDRelationship Manager
Ensuring customer happiness and engagement while managing sales verticals
DANIEL VAN BENTHUYSEN
DANIEL VAN BENTHUYSENDirector of Infrastructure
Cisco and VMWare Engineer who specializes in on-boarding customers’ existing environments.
EDWARD LABOY
EDWARD LABOYSystems Administrator
Systems engineer who specializes in provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure
SHAWN CONROYD
SHAWN CONROYDSystems Administrator
Systems engineer with background in programming provides unique insight into developing solutions for customers.

BECOME A CLIENT

Contact us today and learn how Puma can provide increased Compliance, Security, Performance and Savings to your IT Infrastructure

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